I found a bug while conducting a search for restaurant safety ratings for Dick's Drive In via King County's search user interfaces and notified the county website.

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The searches were conducted in relation to this post: [public health inspection signs as potential search seeds](/pposts/2023/08/29/public-health-inspection-signs-as-potential-search-seeds)
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I got quick reply that they'll pass it on and they shared a nice search tip / reminder that sometimes "less is more": I can also get useful results by searching just [Dic] and [Dick] (though not [Drive]).[^linkable]

[^linkable]: Searches on this interface are not directly linkable (for instance, providing a share link or following [the OpenSearch protocol](https://github.com/dewitt/opensearch)[^seeopensearch]), but you can see the results from public API (which is visible in the console log of error-prone searches):

    https://info.kingcounty.gov/healthservices/RestaurantInspectionsPublicAPI/api/business/1/alpha/47.0845/-122.5284/47.7803/-121.0657/0/0/25/Dic

    https://info.kingcounty.gov/healthservices/RestaurantInspectionsPublicAPI/api/business/1/alpha/47.0845/-122.5284/47.7803/-121.0657/0/0/25/Dick

    https://info.kingcounty.gov/healthservices/RestaurantInspectionsPublicAPI/api/business/1/alpha/47.0845/-122.5284/47.7803/-121.0657/0/0/25/Drive

[^seeopensearch]: See also [browser site search shortcuts](/docs/2023/07/07/browser-site-search-shortcuts)


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<h5 class="card-title">subject: bug in search restaurant safety ratings interface</h5>
<h6 class="card-title">to: WebsiteFeedback@kingcounty.gov</h6>
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Hi,
I noticed that I have to manually escape the single apostrophe in Dick's to search Dick's Drive-In?

[Dick's] doesn't work, you must use [Dick''s]? @ Search restaurant safety ratings [https://kingcounty.gov/en/dept/dph/health-safety/food-safety/search-restaurant-safety-ratings#/](https://kingcounty.gov/en/dept/dph/health-safety/food-safety/search-restaurant-safety-ratings#/)

Here is the exception when I search [Dick's]:

[ omitted ]

Here I cannot tell what the issue is, but I was able to search by address? @ Restaurant inspection information [https://info.kingcounty.gov/health/ehs/foodsafety/inspections/search.aspx](https://info.kingcounty.gov/health/ehs/foodsafety/inspections/search.aspx)

Thanks!

Daniel

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[I also shared this on Twitter.](https://twitter.com/danielsgriffin/status/1696600470968733949)
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Re: passing it on (or "I’ll share your message with our inspection search web developer to see if we can get that fixed."): Emma Lurie and I encountered that phrase a lot in our research for [Search quality complaints and imaginary repair: Control in articulations of Google Search](/shortcuts/griffin2022search) [@griffin2022search]
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Part of my reply:

> That's nice to know. Thanks! Super helpful.
> 
> It'd be really slick to have a little "Search Tip" appear if there are no results (like when searching [Drive]) or an error (though I imagine your logs will tell you if this is a problem worth mitigating in that way or not).
> 
> Thank you for the speedy response.

See also: [tags: micro-interactions-in-search](/tags/micro-interactions-in-search)
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<h6 class="card-title">Asides</h6>
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[Here you can see how Yelp presents the inspection reports](https://www.yelp.com/inspections/dicks-drive-in-seattle-2), with Hazel Analytics providing the data to Yelp. Note that the reader is not provided any direct link to the county health department.
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