Category: Sharing searching

Purpose: Support users in sharing their search experience with others.



Research demonstrates significant value in users communicating about their experiences with tools. Better support for sharing interactions with these systems may improve users collective ability to effectively question/complain, teach, & organize about/around/against these tools (i.e. “working around platform errors and limitations” & “virtual assembly work” (Burrell et al., 2019), “repairing searching” (Griffin, 2022), search quality complaints (Griffin & Lurie, 2022), and end-user audits (Lam et al., 2022, Metaxa et al., 2021)) and improve our “practical knowledge” of the systems (Cotter, 2022).


Burrell, J., Kahn, Z., Jonas, A., & Griffin, D. (2019). When users control the algorithms: Values expressed in practices on Twitter. Proc. ACM Hum.-Comput. Interact., 3(CSCW).

Cotter, K. (2022). Practical knowledge of algorithms: The case of BreadTube. New Media & Society, 1–20.

Griffin, D. (2022). Situating web searching in data engineering: Admissions, extensions, repairs, and ownership [PhD thesis, University of California, Berkeley].

Griffin, D., & Lurie, E. (2022). Search quality complaints and imaginary repair: Control in articulations of Google Search. New Media & Society, 0(0), 14614448221136505.

Lam, M. S., Gordon, M. L., Metaxa, D., Hancock, J. T., Landay, J. A., & Bernstein, M. S. (2022). End-user audits: A system empowering communities to lead large-scale investigations of harmful algorithmic behavior. Proc. ACM Hum.-Comput. Interact., 6(CSCW2).

Metaxa, D., Park, J. S., Robertson, R. E., Karahalios, K., Wilson, C., Hancock, J., & Sandvig, C. (2021). Auditing algorithms: Understanding algorithmic systems from the outside in. Foundations and Trends® in Human–Computer Interaction, 14(4), 272–344.