SUI External Feedback & Complaints Log

    [cat:docs]
    August 31st, 2023

      A doc listing feedback on complaints re search user interfaces (SUI).

      Google’s SGE interactions do not have a sharing interface

      August 31, 2023 01:39 PM (PDT)

      missing-sharing-interface

      See: sharing interfaces for generative search responses

      Google [ what is google sge ]

      A Google[what is google sge] search. Screenshot taken with GoFullPage (distortions possible) at: 2023-08-31 13:36:59

      Brave Search missing an explanation of it’s AI Summarizer

      August 31, 2023 01:22 PM (PDT)

      missing-an-explanation: generative feature

      Feedback:

      Something in this section should link to an explanation of the Summarizer. Perhaps even just this page: https://brave.com/ai-summarizer/

      Brave Search [ How long would it take to get to the moon? ]

      A Brave Search[How long would it take to get to the moon?] search. Screenshot taken with GoFullPage (distortions possible) at: 2023-08-31 13:16:11

      King County Search restaurant safety ratings bug

      August 29, 2023 12:23 PM (PDT)

      bug-in-query-parsing

      missing-search-tips: for null or erred results

      See full post: bug in search restaurant safety ratings interface

      References

      Griffin, D., & Lurie, E. (2022). Search quality complaints and imaginary repair: Control in articulations of Google Search. New Media & Society, 0(0), 14614448221136505. https://doi.org/10.1177/14614448221136505 [griffin2022search]