While diving into Zelch et al. (2023), a line in the abstract caught my attention:
How will generative AI pay for itself? Unless charging users for access, selling advertising is the only alternative. [emphasis added]
While I do not think we should completely reject, or refuse1, generative search (also called conversational search or chat-first search), I think this present time of disruption is an opportunity to reject a narrowing of options. We should use this opportunistic to rethink what search could be.
There are several potential models for funding the development and ongoing operations of generative AI systems for web search, including individually-owned systems, usage fees, public funding, philanthropic gifting, crowdsourced models, routing funding through other tools, and advertising-based models. Each approach has tradeoffs around factors like accessibility, incentives, transparency, and alignment with the public interest. The optimal funding approach remains an open question.
People have proposed and tested many different search models and features over the years. This disruptive moment provides a chance to look back at what was tried & failed and what was proposed & ignored, and to look afresh. In addition to looking at alternative funding models and pursuing SERPs very different from the old ten-blue-links (and entangled with both), the disruption in search from generative AI has led people to newly imagine or reimagine other possibilities in the design of search.
Any of these mix-and-matched changes may have many ripple effects, and will be shaped by as-yet-unknown technological possibilities, social acceptance, regulatory schemas, and markets. See: The Ripple Effect Trap in Selbst et al. (2019, p. 62).
This is a great opportunity for applying the handoff analytic (Goldenfein et al., 2020, Mulligan & Nissenbaum, 2020). Watch this space!
Search has long been due for multiple types of rescripting.
To what end do we imagine? How can innovation in terms of our political, cultural, and social norms work toward freedom? How might technoscience be appropriated and reimagined for more liberatory ends?
ibid. (p. 14)
Ultimately, my hope is for you, the reader, to imagine and craft the worlds you cannot live without, just as you dismantle the ones we cannot live within. [emphasis in original]
See Cifor et al. (2019) (see also Liboiron (2021) (p. 34), “…elevated refusal into a practice of affirmation, repair, and resurgence”)↩︎
Benjamin, R. (2019). Introduction: Discriminatory design, liberating imagination. In R. Benjamin (Ed.), Captivating technology: Race, carceral technoscience, and liberatory imagination in everyday life (pp. 1–14). Duke University Press. https://doi.org/10.2307/j.ctv11sn78h [benjamin2019captivating_intro]
Berjon, R. (2023). Fixing search: We don’t have to put up with broken search. https://berjon.com/fixing-search/ [berjon2023fixing]
Cifor, M., Garcia, P., Cowan, T. L., Rault, J., Sutherland, T., Chan, A., Rode, J., Hoffmann, A. L., Salehi, N., & Nakamura, L. (2019). Feminist data manifest-no. https://www.manifestno.com/ [cifor2019feminist]
Goldenfein, J., Mulligan, D. K., Nissenbaum, H., & Ju, W. (2020). Through the handoff lens: Competing visions of autonomous futures. Berkeley Tech. L.J.. Berkeley Technology Law Journal, 35(IR), 835. https://doi.org/10.15779/Z38CR5ND0J [goldenfein2020through]
Liboiron, M. (2021). Pollution is colonialism. Duke University Press. https://www.dukeupress.edu/pollution-is-colonialism [liboiron2021pollution]
Mulligan, D. K., & Nissenbaum, H. (2020). The concept of handoff as a model for ethical analysis and design. Oxford University Press. https://doi.org/10.1093/oxfordhb/9780190067397.013.15 [mulligan2020concept]
Selbst, A. D., Boyd, D., Friedler, S. A., Venkatasubramanian, S., & Vertesi, J. (2019). Fairness and abstraction in sociotechnical systems. Proceedings of the Conference on Fairness, Accountability, and Transparency, 59–68. https://doi.org/10.1145/3287560.3287598 [selbst2019fairness]
Zelch, I., Hagen, M., & Potthast, M. (2023). Commercialized generative ai: A critical study of the feasibility and ethics of generating native advertising using large language models in conversational web search. http://arxiv.org/abs/2310.04892 [zelch2023commercialized]