What questions should we ask when building software?

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    December 7th, 2023

      Jim Herbsleb’s Jim Herbsleb’s Home Page on Dec 7, 2023

      Rather than ask
      How can I specify, design, and build the system that my stakeholders need?

      Maybe we should ask
      How can I set up the socio-technical ecosystem that will allow users, developers, businesses, and everyone else to cooperate and compete to build what everyone needs?

      I’ve been thinking about these sorts of questions a lot in relation to our current disruption in web search. See some of my musings in Towards “benchmarking” democratization of good search and Who is going to try to make web search better?